Avon Community Electricity Aggregation (CEA) is a program offered by the town of Avon to provide residents and businesses with more options for electricity supply. Avon CEA does not replace National Grid, the electric utility in Avon, which continues to deliver electricity, manage all billing so customers continue to receive one bill from the utility.
Avon CEA is the only electricity program offered by our Town – beware of look-alike offers and always look for the Town seal on materials sent to you!
The program was approved at the December 1, 2015 Special Town Meeting (Article 4), by the Board of Selectmen and the MA Department of Public Utilities.
Discounts are available if you are a low-income customer. You can also reduce your bill through heat pump discounts. Learn more below.
Program Products
| Program Supply Options | |
 Avon Basic (community default) |
 Avon 100% Green |
| 13.700 ¢/kWh | 15.040 ¢/kWh |
|
No additional renewable energy |
Adds renewable energy to total 100% |
| 36 Months: December 2024 until December 2027 Meter Reads | |
Future savings compared to National Grid Basic Service cannot be guaranteed because future Basic Service prices change every six months for residential and commercial customers and every three months for industrial customers.
Products described as Green contain additional Renewable Energy Certificates (MA Class I RECs) above that required by the Commonwealth. RECs are the accepted legal instrument used to track renewable energy generation and to substantiate claims of renewable energy use.
National Grid Basic Service Rates
15.484 ¢/kWh for Residential: August 2025 through January 2026
14.411 ¢/kWh for Commercial: August 2025 through January 2026
17.430 ¢/kWh for Industrial (SEMA): November 2025 through January 2026
Renewable Energy: Meets all Renewable Energy Certificate requirements set by Massachusetts
Future savings cannot be guaranteed because National Grid Basic Service rates change every six months for residential and commercial customers and every three months for industrial customers.
How to Participate in Avon CEA
Most residents and businesses in Avon already participate in the Avon CEA program. Check your electricity bill to see if you’re one of them: the Supplier should be listed as Dynegy-Avon. If National Grid is still listed as your supplier, you may complete the enrollment form to sign up for the Avon CEA program. If a different supplier is listed, contact that supplier to check for penalties or termination fees that they may charge before you join the Avon CEA program.
Participation in the Avon CEA program is voluntary: you can leave the program at any time without fee or penalty.
The program will periodically send Customer Notification letters to new or newly eligible electricity customers, which includes program details, information about product prices, and renewable energy certificates. Customers who receive this letter and do not choose to opt out will be automatically enrolled. To enroll sooner, use our online forms.
More Ways to Save
- Low-Income Discount: National Grid in Massachusetts has transitioned to a tiered low-income discount rate, replacing the previous flat 32% discount. Discounts now range from 32% to 71% based on income level and apply to the entire bill, including the cost of the Avon CEA supply. Go to this page to enroll.
- Heat Pump Discount Rate: Starting November 1, 2025, most electricity customers with heat pumps will receive a discount through National Grid’s ‘heat pump’ delivery rate. This discount applies only to the delivery portion of electric bills, so customers in this community’s aggregation program remain eligible and can enjoy added savings.
- Automatic enrollment: Customers with Mass Save®-supported heat pumps installed on or after Jan 1, 2019 will be automatically enrolled starting Nov 1, 2025 — no action needed.
- Winter discount: Reduced delivery rates apply Nov 1 – Apr 30 each year.
- Estimated savings: About $540 per winter (Mass. DPU).
- No impact on supply: Only affects delivery charges; aggregation supply rates stay the same.
- Non-heat-pump customers: Remain on standard delivery rates.
- Enrollment notices: Sent by late Oct 2025.
- Manual enrollment: All other customers need to reach out to National Grid to enroll.
- Check National Grid’s heat pump rate page to find more information about signing up. For more information on heat pumps, check out this helpful FAQ from Mass Save.
Questions & Support
Have questions or need help? Please visit the support page, which contains the contact information for the current program supplier and a form for comments.