Support

Change to Your Participation

To enroll in the Avon CEA program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals. 

To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.

To leave the Avon CEA program, complete the Opt-Out form. This will return your electricity supply to National Grid Basic Service on the next available meter read.

Questions & Support

If you have questions about your participation, contact the electricity supplier, (866) 220-5696 Monday to Friday, 9am to 5pm or by DESCustCare@Dynegy.com.

For general program questions, email support_ma@goodenergy.com, or call (866) 225-5676. We will return your inquiry within two business days (but often, much faster).

Comments & Suggestions

Comments and suggestions about the program, please complete the form below.